Comfort Nurse Call System

The Comfort Room Control Unit ensures communication between the Nurse Control Panel and the call units in patient rooms. This unit is suitable for surface montage. The unit supports up to 6 Call Units by default, and features a 10” touchscreen and a built-in Mifare card reader, which nurses use to verify their identity when responding to calls. All cards read by the unit are checked for authorization.
The Room Control Unit can be used to initiate and terminate emergency code calls (Code Blue-Cardiac Arrest etc.), assist calls, and consultation calls. It allows routine controls the staff to use their cards to log into the room without an active call.  The unit logs all activities to the server with timestamps and ID information. If the server connection is interrupted, the Room Control Unit will independently log up to 99 calls until server connection is reestablished. On the Comfort VoIP Room Control Unit, you can make voice calls with other SIP devices on the system.

• PoE (Power Over Ethernet) or 110-240 V
• VoIP Full Duplex SIP
• Conference Call
• Internal and External Call (with tracking system for billing)
• Built-in Mifare card Reader
• Timer/Stopwatch
• Menu option for personalized task lists based on personnel ID
• Can display hospital advertisements or other videos
• Can display educational videos for specific healthcare procedures

With voice communication, patients can speak directly to the nurses assigned to them. This system allows hospital staff to save time on service, prioritize critical cases, and comfort patients through voice communication.

Thanks to the ZKR Comfort Nurse Call System, all conversations between hospital personnel and patients can be recorded, giving opportunities for quality control. Evaluation of nurse performance can be displayed as a graph on the server interface. 

The Comfort VoIP Handset is easy to use. Patients can press the button labeled “Nurse Call” when they wish to send a regular nurse call signal, or they can press the large call button when they want to speak with the nurse assigned to them.

The product is user-friendly, ergonomic, and hygienic. Using intelligent controls, patients can make internal and external phone calls with automatic billing. ZKR Comfort Nurse Call Systems can integrate as PBX analog, digital, and VoIP with any SIP-based brands.

• PoE (Power Over Ethernet)
• PBX
• Full duplex
• SIP protocol
• Conference call
• Function control within the room through Building Management System integration (such as lighting or window blinds)
• TV channel and volume control
• Internal and external call (with tracking system for billing)

• Easy-to-clean, responsive membrane keypad
• Works though connection to Bedside Call Unit
• TV control options (Channel and Volume)
• EL lights allow visibility in the dark
• Clearly labeled function buttons can control room lighting, reading lamp, window blinds, etc.

• Handsets work through connection to this unit via RJ45 port on the front
• Can be flush mounted and has an ergonomic design
• RJ45 socket on the back provides easy installation
• Made of high quality PC-ABS-FR Raw Materials
• Call and Reset buttons are backlit and easy to notice in the dark

The Pull-cord Call Unit is used in patient bathrooms or similar areas. There is a backlit cancel button and an emergency call pull-cord on the unit. In an emergency, the patient makes an emergency call by pulling the cord. This appears as a WC Emergency Call on the Nurse Control Panel. The system gives priority to WC Emergency calls and they appear before regular Nurse Calls.

The Over Door Light is located above the patient room door in the corridor. Its half-sphere shape makes it easily noticeable from any angle of view. The Over Door Light can indicate the call status of the room with up to 7 different colors (red, green blue, cyan, yellow, magenta, and white). It has very low energy consumption with environment-friendly LEDs. It is flush mounted by standard, but a surface montage box can be provided if necessary.

Integrations

• Integration with WiFi mobile phones
• Integration with DECT telephones
• Integration with pagers
• Integration with PBX and ability to start emergency codes (such as 1111, 2222, 3333)
• IP, PRI, BRI, Analog Connection
• Integration with Fire Alarm Systems (Modbus, Bacnet, Special TCP connection types)
• Integration with CCTV Systems (Serial Port, Special TCP connection types)
• Integration with RFID Systems (Web service, Special TCP connection types)
• Integration with Hospital Information System
• Integration with Lighting Automatio

The server controls the operation of the Comfort, Versatile Plus, Versatile, and Air Plus (optional) systems used in hospitals. The server provides log reporting through a web interface and enables integration with other systems used throughout the building. Our servers have a Linux-based robust and reliable infrastructure

• Troubleshooting and error notification of all system devices
• Linux Operating System
• Voice Record Module
• Fully redundant structure

Integrations

• Integration with WiFi mobile phones
• Integration with DECT telephones
• Integration with pagers
• Integration with PBX and ability to start emergency codes (such as 1111, 2222, 3333)
• IP, PRI, BRI, Analog Connection
• Integration with Fire Alarm Systems (Modbus, Bacnet, Special TCP connection types)
• Integration with CCTV Systems (Serial Port, Special TCP connection types)
• Integration with RFID Systems (Web service, Special TCP connection types)
• Integration with Hospital Information System
• Integration with Lighting Automation

The statuses of all working room control units assigned to the panel can be monitored actively. All errors and notifications are displayed on the information panel. Emergency codes, WC calls, nurse calls, and nurse presences can be monitored. All activities on the system are logged. All logs can be reported in detail. There is a configurable number of room monitoring icons on the interface. Call statuses are tracked in real time via these icons.

• Panel to room communication
• Panel to a group of rooms communication
• General call from rooms or nurse stations
• Full duplex
• SIP protocol
• PoE (Power Over Ethernet) or 110-240 V
• Conference call
• Real-time nurse monitoring
• Access to patient info
• Call priority depending on level of urgency
• Automatic network checks
• Easy configuration
• As many call jumps as needed to other nurse stations or rooms

The Code Blue Unit is mounted on the wall as needed in the hospital. There are backlit call and code blue buttons on the unit. The call button may be pressed to initiate a nurse call which appears as an alert on the Nurse Control Panel. The code blue button may be pressed to start a Code Blue call. This button can also be configured as an assist call button.

• Flush montage to prevent disassembly
• RJ45 socket allows easy installation
• Made of stainless steel Raw Material
• Vandal-proof, IK-10 certified in structure for use in psychiatric clinics and prisons

Enables on/off control for two different functions within the room (such as reading lamp or window blinds) from the patient handset. One Function Control Module must be installed per Patient Handset, connected between the Room Control Unit and the Bedside Call Unit via its two RJ45 ports (in/out), or connected to a Call Unit port on the Room Control Unit by itself.

The lamps take orders from the Room Control Unit so they must be assigned to the handset which will give them orders. This process takes place after the Call Units are given addresses.

The Text Panel is a scrolling 15-character dot matrix screen. It works with TCP-IP on the network, displays the calls as text, and gives audio alerts. Based on preference it can be set to display only specific types of calls. It works with 110-240 V.

The ZKR Central Monitoring Software is a web-based monitor that observes all activities such as nurse calls, code blue (and any custom emergency codes), assist calls, and nurse presences throughout the hospital. It can show picture IDs of personnel that are present in patient rooms. Different parameters (call type, department, and floor info) can be filtered based on needs. In this way, the focus of health personnel can be directed and reaction and intervention times can be minimized.